We're here to help you make sense of what comes next.
First, we're sorry for your loss. If someone from Legacy Resolved recently reached out, you probably have questions — how we found you, how we knew, and what we want. This page answers all of them, honestly and with no pressure.
Everything we used is public information.
The most common question we hear is “how did you even know?” The honest answer: we only use information that is already public and available to anyone. Here's exactly how it works.
Published obituaries & death notices
We learn of a passing through obituaries and notices shared publicly by families, funeral homes, and newspapers. We never access private, medical, or confidential records.
Public county property records
Real estate ownership is a matter of public record. County records let us see when a property may be connected to an estate that will pass to heirs.
Standard public-records research
Probate filings and other publicly available documents help us respectfully connect a property to the family members who may now be responsible for it.
A clear path, at your pace.
You're in control of every step. Here is the whole process from the first call to the final decision.
- 1
We reach out
We contact you early — before probate deadlines and holding costs become stressful — simply to introduce ourselves and offer help.
- 2
We answer your questions
No commitment. We explain the probate process, what your options are, and what to expect. Ask us anything.
- 3
We connect you with a probate attorney
If it's helpful, we introduce you to a licensed, independent probate attorney from our partner network to guide the legal steps.
- 4
You choose what happens with the property
Keep it, sell it on the market, or accept a no-cost cash offer from us. If you sell to us, there are no repairs, showings, or agent commissions.
A simple, four-step sale.
If selling is the right choice for your family, here's exactly how working with us looks — start to finish.
- 1
No-obligation cash offer
Legacy Resolved will make you an as-is cash offer for the property. We buy in any condition — from homes that need major work or are full of belongings, to ones that are brand new — so you never have to clean, repair, or spend a dollar getting it ready.
- 2
Accept the cash offer
Review the offer on your own time, with no pressure and no obligation. There's nothing to sign until you're comfortable and every question is answered. When the numbers feel right for your family, simply let us know and we'll take it from there.
- 3
Probate & estate paperwork
Before a home can be sold, the estate usually needs to pass through probate. We coordinate with our partner probate attorneys to handle the legal paperwork — and when you sell to us, the cost of probate is covered by Legacy Resolved and paid from the proceeds of the sale.
- 4
Closing day
You choose the closing date that works for you. Our preferred title company can send a mobile notary to bring the documents right to your door, so there's no need to travel back to the area. Once everything is signed, your funds are sent promptly — with no commissions and no closing costs.
Your trust matters more than any deal.
Being contacted so soon after a loss can feel unsettling — we get it. So we hold ourselves to simple, verifiable promises. If anything ever feels off, please pause and verify. A trustworthy company will always encourage exactly that.
- We will never ask for money up front or payment to “release” an inheritance.
- We will never ask for banking passwords or your Social Security number over the phone.
- You are never obligated to sell — guidance and a referral cost you nothing.
- You can ask us to stop contacting you at any time, and we will honor it immediately.
The questions families ask us most
If you don't see your question here, please reach out — we're happy to walk you through anything.
We learn of a passing the same way anyone can — through published obituaries and public death notices. These are shared publicly by families, funeral homes, and newspapers. We do not have access to any private, medical, or confidential information about you or your family.
Heirship and property ownership are matters of public record. Using publicly available county property records, probate filings, and standard public-records research, we can often identify a likely owner of real estate and the family members connected to an estate. Because this information is public, we're sometimes able to reach out earlier than other companies.
We understand the timing can feel unexpected, and we're sorry for your loss. We reach out early only so you have information and options well before probate deadlines and property expenses (taxes, insurance, upkeep) become urgent. There is never any pressure — you're always free to tell us the timing isn't right.
We're a family-focused company that helps heirs navigate what comes after a loss. We connect families with vetted, independent probate attorneys through our partner network, help coordinate the estate and probate process, and — if and only if the family chooses to sell — we can purchase inherited real estate directly, so you avoid listing, repairs, and showings.
No. There is absolutely no obligation. Many families work with us purely for guidance and a referral to a probate attorney. If you'd like a no-cost offer on the property, we're happy to provide one — but the decision is entirely yours, and you're free to keep the home, sell it elsewhere, or do nothing at all.
Reaching out for information and answers costs you nothing. Probate attorney fees are set by the attorney you choose and are disclosed to you directly. And if you decide to sell the property to Legacy Resolved, we cover the cost of probate — it's paid by us out of the proceeds of the sale — along with typical closing costs, and there are no agent commissions.
Yes. Our strategic partners are licensed probate and estate attorneys who represent you and your family's interests. They are independent professionals — you're always free to use your own attorney instead.
We will never ask for money up front, banking passwords, Social Security numbers over the phone, or any payment to "release" an inheritance. We're glad to verify our identity, put everything in writing, and let you take all the time you need. If anything ever feels wrong, please stop and verify — that's exactly what a trustworthy company would encourage.
Just let us know and we'll honor your request right away. You can reply to any message or contact us using the details in the Contact Us section, and we'll remove your information from our outreach.
Talk to a real person — no pressure.
Whether you want to understand your options, verify who we are, or simply ask a question, we're glad to help. Reach us during business hours and a member of our team will personally assist you.
Monday – Friday, 9:00 AM – 6:00 PM ET